Hubs, categories, tags, and media

Organize articles so readers and search engines can find them.

Contents is your content structure

Open Contents in the sidebar to manage the three things that shape how articles are grouped and found: Hubs, Categories, and Tags.

Hubs

  • A hub is the column or team pipeline an article belongs to.
  • Hubs connect articles to teams, which is what makes the pipeline and team views work.
  • Every published article needs a hub. If no hub is assigned, the article cannot be finished.
  • Give each hub a clear name. Articles in the same hub appear together in pipeline views and analytics.

Categories

  • Categories are the public taxonomy of your site. Each article belongs to exactly one.
  • Categories can have subcategories, so Product can contain Announcements and Features.
  • Category names and slugs appear in public filters and article URLs, so keep names stable once a category has published content.
  • Readers can browse articles by category from the public site.

Tags

  • System tags are the shared vocabulary for the workspace. They are grouped by category and can be reused across articles.
  • Custom tags are created while writing an article when the tag you need does not exist yet.
  • An article can have up to 10 tags in total.
  • Authors in the Tags area lists author tags, which identify who wrote or contributed to an article.
  • Tags drive public tag pages and tag filters, so use a small, consistent set rather than near-duplicates.

Media

  • Media stores images and files used in articles, cover images, logos, favicons, and avatars.
  • Upload from the media library, or pick an existing image from the media picker while writing.
  • Recommended cover image size is 1200 by 600 pixels. Transparent PNG works best for logos.
  • Your plan sets a maximum number of stored files. Removing unused media frees space.
  • Deleting a file used by an article or a brand theme removes it from those places.

A structure that stays usable

  1. Create a small number of hubs that match how your team actually works.
  2. Build categories from the reader's point of view, not the internal org chart.
  3. Keep tags to a controlled list and prefer an existing tag over a new near-duplicate.
  4. Name files clearly before uploading, because media is shared across the workspace.

Note: Renaming a category or tag changes its slug. Do it early, before articles and external links point at the old address.

Next steps

Ready to try it in your workspace?

Start free, or contact support if something in this guide does not match what you see.